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Shipping & Returns

Should you wish to cancel an order, in most cases you have the legal right to do this within 7 working days of receiving the order. However, this does not apply to certain products such as audio/video recordings or computer software which has been unsealed and all personalized items and perishable goods. 
If you wish to cancel, you must inform us in writing, quoting your order number, within 7 working days following the day you received the goods and you must also take reasonable care of the goods. We would consider that reasonable care has not been taken of the goods, for instance, if you have used them to an extent beyond what would be reasonable if examining them in a shop before purchase. 
If you cancel an order we will require that you return the goods to us in good time, with the original packaging and at your own expense to the address below. If your require assistance in returning a large item such as a treadmill or table tennis table etc. we can offer a collection service. Please inquire as to its cost with our customer services team. 
1.Return:
In our store, your complete satisfaction is our top priority for long-term business between us, we offer the return and exchange instruction. Before you want to return goods, please contact us via email to discuss the problem you are having first. Most of the time we can solve the problem by giving technical support and you needn't to send anything back.
2.Exchange:
-We accept the exchange if the items are not good for you ,but you need to contact us in 14 days. And the item should be returned in their original, undamaged packaging and must be in an unused condition. 
-The shipping charges for international exchanges are to be paid by customer (Unless the fault was caused by us or we deliver a wrong order). 
-All duties, taxes, or fees required to be paid for returned items are the sole responsibility of the customer.